In preparation for licensing

We build to licensing standards from day one

Mashro Alomr Platform is designed to meet the requirements of the National e-Learning Center (NeLC) and the Personal Data Protection Law (PDPL), in preparation for our official licensing application.

Current status: Preparing for licensing

We are preparing the platform to the standards approved by the National e-Learning Center, and will submit our official licensing application as soon as the requirements are complete. This page reflects, transparently, what's ready and what's still in progress.

  Technical standards: 72% complete   Regulatory documents: 58% complete   Licensing application: not yet submitted

Why before licensing?

Because experience quality doesn't wait for an official procedure. We apply the standards from the start so the experience reaches a professional level before official launch.

Prepared for first-try success

Collecting the evidence, documentation, and practices for each of NeLC's five pillars saves us re-submission time and accelerates approval.

Full transparency

Learners know exactly what's ready and what's in development. We don't claim accreditation we haven't earned, and we don't hide what's happening behind the scenes.

The five NeLC standards

The pillars we're evaluated against

The National e-Learning Center evaluates platforms across five pillars. Here's our commitment to each — and where we stand on it.

01

Leadership

85% ready

A clear vision and mission, written governance, and policies that organize the work and ensure quality standards at every level.

  • Documented and published vision & mission
  • Governance and quality assurance policies
  • Defined org structure and responsibilities
  • Continuous review and improvement policy
  • Commitment to academic integrity ethics
  • 3-year strategic plan (in preparation)
02

Technology

70% ready

A reliable and secure infrastructure, a complete LMS, and data security in line with the Saudi Personal Data Protection Law (PDPL).

  • TLS 1.3 encryption for data in transit
  • AES-256 encryption for data at rest
  • Target uptime ≥ 99.5%
  • Daily data backups
  • SCORM 1.2 / 2004 and xAPI support (in progress)
  • ISO/IEC 27001 certification (planned)
03

Qualification & Support

65% ready

Qualified instructors, multi-channel learner support, and ongoing professional development for everyone in the ecosystem.

  • Internal accreditation criteria for instructors
  • Support across 4 channels (WhatsApp, email, phone, chat)
  • Target response time ≤ 12 hours
  • Academic support and career guidance
  • Certified instructor training program (in preparation)
  • Accessibility services guide (in preparation)
04

Design

80% ready

Instructional design built on the ADDIE model, clear learning outcomes for every course, and content progressing toward WCAG 2.1 AA digital accessibility.

  • Learning outcomes per Bloom's taxonomy
  • Approved syllabus per course
  • Diverse media (video, text, exercises, quizzes)
  • Responsive design across all devices
  • Captions and transcripts for all content (in progress)
  • Full WCAG 2.1 AA audit (in progress)
05

Interaction

75% ready

Active learning that engages the learner, three-way interaction (learner – instructor – content), and continuous assessment to measure outcomes.

  • Practical activities in every unit
  • Pre-, formative, and summative assessments
  • Attendance tracking
  • Learner ratings of courses and instructors
  • Discussion forums per course (launching soon)
  • Monthly synchronous sessions (being scheduled)
Roadmap

Our journey to official licensing

Five clear stages — each with its own deliverables and target completion date.

Stage 1 — Governance and documentation foundation

✓ Complete

Drafting the vision, mission, and values; preparing the core policies (Quality, Privacy, Integrity, Attendance); defining the organizational structure and quality council.

Stage 2 — Technical infrastructure and security

In progress

Building a complete LMS, implementing PDPL requirements, end-to-end encryption, daily backups, and reviewing in-Kingdom hosting. Target completion: Q3 2026.

Stage 3 — Instructor and content qualification

In preparation

Internal instructor accreditation program, syllabus documentation, content production aligned with ADDIE, and WCAG 2.1 AA audit. Target completion: Q4 2026.

Stage 4 — Pilot operation and internal review

Planned

Operating the platform with a limited learner cohort to gather evidence, conducting an internal review across NeLC's five pillars, and closing any gaps before submission.

Stage 5 — Submitting the licensing application

Target Q1 2027

Submitting the official licensing application via the National e-Learning Center portal, collaborating with the center's auditors, and addressing any feedback until licensing is granted.

Readiness checklist

What have we actually delivered?

A transparent self-assessment of every item ready for licensing — open for any external auditor to review.

📁 Regulatory documents

  • Vision, mission, and values document
  • Quality assurance policy
  • Privacy & data policy
  • Academic integrity policy
  • Attendance policy
  • Instructor handbook
  • Learner handbook

🔒 Security & compliance

  • HTTPS / TLS 1.3 across all pages
  • Password hashing with bcrypt
  • Audit logging for data access
  • Cookie consent banner (PDPL)
  • Hosting inside the Kingdom
  • ISO/IEC 27001 certification
  • Annual penetration testing

🎓 Instructional design

  • Unified syllabus template
  • Learning outcomes per Bloom's taxonomy
  • Pre-, formative, and summative assessments
  • Attendance tracking
  • SCORM/xAPI support
  • Transcripts for all videos

♿ Accessibility

  • WCAG AA color contrast
  • Full RTL support and screen-reader compatible
  • Keyboard navigation
  • Honors prefers-reduced-motion
  • External WCAG 2.1 AA audit
  • Simplified accessibility usage guide
Data protection

Our commitment to the Personal Data Protection Law (PDPL)

We comply with the Saudi Personal Data Protection Law issued by the Saudi Data & AI Authority (SDAIA), and we design our processes around it.

Data sovereignty

We plan to host learner data inside the Kingdom in line with the digital sovereignty requirements issued by SDAIA.

End-to-end encryption

TLS 1.3 in transit, AES-256 at rest, and bcrypt password hashing — all live today.

Your rights protected

Right of access, rectification, deletion, and objection. Full control over your data anytime from your account dashboard.

Certificate verification

Our certificates are verifiable

Platform certificates carry a unique verification code (UUID). Enter the code to confirm the certificate's authenticity and details.

Note: Current certificates are internal completion certificates. They will be replaced by accredited certificates once NeLC licensing is granted.

Documented policies

Published policies, ready for audit

Have feedback on quality?

We welcome feedback from learners, instructors, or even external auditors. Every comment brings us closer to licensing.

quality@mashroalomr.com